FAQs For Users

Mindset is available on both the App Store and Google Play Store, ensuring accessibility to all users worldwide. We want to ensure that everyone can access transformative content and motivational tools aimed at enhancing their mindset.

Aside from being the ultimate source for motivation, Mindset stands out with its top features tailored to enhance your growth journey:

• Extensive Library of 5000+ Audios: Gain access to a vast collection of motivational audios carefully curated to help you achieve your full potential. Whether you seek productivity, focus, or relaxation, Mindset offers tailored playlists to meet your needs.
• Customizable Experience with Personalized Playlists: Take control of your journey with the custom playlists and create personalized playlists to match your mood and goals.

In addition to just some of these premium features, what truly sets Mindset apart is its focus on partnering with speakers and creators. We understand that quality content is essential for your mindset journey, which is why we ensure that top speakers and creators are featured, providing you with the best possible content to support your growth and development.

We update Mindset with new speeches and fresh content on a daily basis. We also regularly update features to keep our users engaged and inspired. Keep an eye on our app notifications or follow us on social media for updates on new releases.

Currently, Mindset is available in English. However, we are working on expanding our language offerings to cater to a more diverse audience. Stay tuned for updates on additional language support in the future.

Yes, you can share speeches and content from Mindset with others through social media, messaging apps, or email. Look for the share button within the app to easily share content with your friends and family.

Mindset is built as a beneficial eco-system for creators, speakers, and users alike. All content on Mindset is submitted or uploaded by creators who have a wide variety of permissions and licenses to create it.

We value your feedback and strive to provide the best possible experience with Mindset. If you have any suggestions, feedback, or encounter any issues with the app, please don’t hesitate to contact us. You can also reach us through the app or via email at support@mindsetapp.com.

Absolutely! We welcome suggestions for topics and speakers to feature in future content. You can submit your suggestions through the app or contact us with your ideas. We appreciate your input and strive to create content that resonates with our users.

Only Premium lets you do everything! Enjoy all exclusive Premium features including:

• • Unlimited access to thousands of curated content.
  • Listen to playlists and audios without ad breaks.
  • Download and listen offline, wherever you are.
  • Create and share your own playlists to suit your goals and mood.

Yes, with a Premium subscription you can download speeches and content within the app for offline listening. Simply navigate to the audio player you want, and look for the download button in the bottom left corner. You can also access this by clicking the menu button in the top right corner. Once downloaded, you can access it anytime in ‘My Library’, even without an internet connection.

Easily save audios by selecting the ‘Save’ icon in the bottom right corner of the audio player. You can access all your saved content in the ‘My Library’ tab.

With a Premium subscription you can create your own custom playlists. Simply navigate to the ‘Account’ tab and select ‘My Playlists’ then click ‘Create a playlist’. Choose a title and start adding audios. If you are listening to an audio and wish to add it to your playlist,  click the menu button in the top right corner and select ‘Add to playlist’. You can choose to access all your playlists in ‘My Library’ or in the ‘Account’ tab.

• Mindset offers both free and premium content. While some speeches and features are available at no cost, certain premium content requires a subscription. You can find more information about our pricing plans by visiting your account page and clicking on “Get Premium”
• Once you have subscribed for these Premium Features, your credit card will be charged monthly, or annually (depending on the subscription you selected).
• Subscription charges automatically start after your free trial ends. If you do not want to start being charged for Mindset App’s Premium Features, make sure you cancel your subscription at least 24 hours before your free trial is done.

To upgrade to a premium subscription, simply visit your account page and click on “Get Premium and select the plan that best suits your needs. Follow the prompts to complete the subscription process, and enjoy access to exclusive content and features.

If you signed up for a free or discounted trial subscription and you don’t want to renew it, cancel it at least 24 hours before the trial ends. To cancel or modify your Free Trial, please refer to the following guides:

• For Apple devices, click here for step-by-step instructions.
• For Android devices, click here to access the corresponding guide.

To cancel or modify your Premium subscription, please refer to the following guides based on your device type for the cancellation process:

• For Apple devices, click here for step-by-step instructions.
• For Android devices, click here to access the corresponding guide.

Please contact our support team with your purchase details, and we’ll be happy to assist you with a refund if applicable. Be sure to provide the transaction ID found in your confirmation email and any other relevant information.

To reset your password, go to the login page and click on the “Forgot Password” link. Sign in using the temporary password sent to your email and follow the instructions to change your password securely.

First, make sure you’re using the correct sign in method and credentials. If you created your account with Apple ID, Facebook or Google, you’ll need to use the correct login information for those accounts. If you’re still having trouble, try resetting your password. If the issue persists, please contact our support team for further assistance.

To update your profile information, log in to your account and navigate to the ‘Account’ tab, scroll down and click ‘Settings’. Once in the settings page select ‘Edit Profile’, now you can change your profile picture, full name, username and more. If you want to change the email address associated with your account please contact our support team for further assistance.

If you wish to change your email address please contact our support team with your account information and the email address you wish to switch it to. We’ll be happy to assist you with this.

If you encounter a bug or technical issue, please report it to our support team here. Provide as much detail as possible, including the steps to reproduce the issue, your device type and any error messages you may have received. Screenshots or screen recordings are always appreciated to help us identify the problem, this will help us investigate and resolve the issue more efficiently.

If you’re experiencing playback issues, first make sure you have a stable internet connection. If the problem persists, try closing and reopening the app, restarting your device, or updating the app. If you’re still experiencing issues despite having the latest version of the app, please contact our support team. Kindly provide details about your device type, such as your phone model and software so we can offer further assistance and resolve the issue promptly.

Our app may have undergone updates or changes in layout. Please check our latest release notes. If you still can’t locate it, feel free to contact our support team for assistance.

If you’re a Premium subscriber but are unable to access Premium features, please ensure that you’re logged into the correct account. Try logging out and then back in to ensure you’re using the right account credentials. If the issue persists, follow these steps:

• • Go to the ‘Account’ tab > ‘Settings’. Scroll down and click on “Restore Purchase.” Kill the app completely and then reopen it to test features.

If you still don’t have access to Premium features after following these steps, please contact our support team for further assistance.

To delete your account, navigate to the ‘Account’ tab in the app, then go to ‘Settings’ > ‘Manage Account’. From there, you can select the option to delete your account. Please note that this action is irreversible. If you wish to reactivate your account in the future, you’ll need to contact our support team for assistance.

To change your notification settings, navigate to the ‘Account’ tab in the app, then go to ‘Settings’ > ‘Mindset Notifications’. From there, you can turn on or off general and comment notifications as well as edit creator notifications. If you wish to change your notification permissions you can do so in your device settings. 

While you can access your Mindset account on multiple devices, please be aware that logging in on a new device will log you out of the other device. However, you’ll still have access to your saved content and preferences across all your devices when logged in.

At the moment, Mindset is not compatible with smart watches or smart speakers such as Google Nest or Alexa. However, we are exploring possibilities to make this integration possible in the future. Stay tuned for updates!

Yes, we take the security and privacy of your data seriously. We use industry-standard encryption and security measures to protect your information. You can find more details about our security practices in our privacy policy.

We value your feedback and strive to provide the best possible experience with Mindset. If you have any suggestions, feedback, or encounter any issues with the app, please don’t hesitate to contact our support team. You can also reach us through the app or via email at support@mindsetapp.com. We appreciate your input and our team is available to assist you with any questions or concerns you may have.